- Is the free page really free?
- Yes. Every section works on the free page, and it stays free. Claiming your name is optional: one payment for the plan you pick, and nothing renews by itself.
- Can another mandal take our name while we pay?
- No. The moment you claim it, the name is held for you — 24 hours when you pay by UPI — and the page shows the time left. If you don’t pay, nothing is charged and the name is released.
- Which plan should we pick?
- Pick how long you want your name: 1 month, 6 months or 1 year. A 1-month plan covers 1 mandal, a 6-month plan 2 and a 1-year plan 3, each with its own name. A new plan runs from the day we approve your payment; a renewal adds its time from your current end date. Nothing renews by itself.
- How long until our name is live?
- Usually within a few hours of paying. Keep the page open if you like — it changes to “You’re live” by itself.
- We already printed our old link. Is it wasted?
- No. Your /@ link keeps working and forwards to your name, so everything you printed or shared still reaches your page.
- Can we change the name later?
- Until you pay, as often as you like. Once it is live it can’t be renamed, so pick one you are happy to print. Changed your mind? Ask within 48 hours of going live for a full refund.
- What happens after the festival?
- Your name doesn’t end with the festival: it runs for the plan you pick — 1 month, 6 months or 1 year — from the day we approve your payment, and renewing adds time from its end date. When it ends, the page goes back to its free link — nothing is deleted — and the name stays reserved for your mandal, so renewing switches it back on. Nothing renews by itself.
- Does utsavmandal touch our donations?
- Never. Donations always go straight to your mandal’s own UPI, on the free page and with your name.
- How does paying work?
- By UPI, once: scan the QR or open your UPI app, pay, and paste the UTR from the success screen — or send us the payment screenshot on WhatsApp. A person on our team checks every payment, usually within a few hours, and your name goes live by itself. No card, and nothing renews by itself.
- Can we change our plan later?
- Yes. Renew from your dashboard whenever you like, with whichever plan suits you then: its time is added from your current end date, and your name stays the same.