1. Plans and prices
The free page costs nothing, forever. An own address (yourmandal.utsavmandal.com) is a paid plan, in three lengths. The price shown at checkout is the full amount you pay — see the GST note below.
- Free
- ₹0 · no own address · up to 2 mandals on the account
- 1 month
- ₹499 · covers 1 mandal · runs for 1 month
- 6 months
- ₹999 · covers 2 mandals · runs for 6 months
- 1 year
- ₹1,100 during the launch offer, then ₹1,999 · covers 3 mandals · runs for 12 months
GST. We aren't registered for GST, so no GST is added — the price shown is the full amount you pay.
2. The launch offer
Until 23:59:59 IST on 2 October 2026, the 1-year plan costs ₹1,100 instead of its usual ₹1,999. While the offer runs, every plan — 1 month, 6 months or 1 year — gets every extra that normally belongs only to a bigger plan (see “What's included” below), labelled as a launch-offer bonus.
After 2 October 2026, new purchases pay ₹1,999 for the 1-year plan and get only their own plan's extras. A plan bought during the offer keeps its price and its extras for its whole term — the offer ending doesn't take anything back from a plan you already paid for.
3. When a plan starts and ends
A first-time plan starts on the day we approve your payment. A renewal or a switch to a different plan instead starts on your current plan's end date (or on approval, if it has already ended) — see “Renewal” below. Either way, it ends at 23:59:59 IST on the same calendar date 1, 6 or 12 months later, depending on the plan — for example, a 1-year plan starting 13 September 2026 runs until 23:59:59 IST on 13 September 2027. If the start date doesn't exist that many months later (31 January plus 1 month, say), the end date is the last day of that month instead (28 or 29 February). Your dashboard always shows the exact date your plan runs until.
Approval usually happens within a few hours of us receiving your payment proof, and at most 24 hours — see “Paying and how we check” below.
4. Mandals covered and account limits
- Mandals a plan covers: the 1-month plan covers 1 mandal, the 6-month plan 2 mandals, and the 1-year plan 3 mandals. Add any mandal you own to a slot on your plan from the dashboard — there is no second payment.
- How many mandals an account may own: a free account can own up to 2 mandals. While you have a live plan, your account can own as many mandals as that plan covers, if that is more than 2 (3 at most, with the 1-year plan).
- Mandals already over a limit are never removed. If your account already owns more mandals than a new, smaller limit would allow, we don't take any of them away. Only registering or transferring a new mandal is blocked once you're at the limit.
- Transferring a mandal to another account follows the same limit: it can't land on an account that is already full.
5. What's included, with every limit
- Photo gallery
- 12 photos free, 60 photos on every paid plan
- Festival diary
- 10 photos a day / 60 this festival free, 30 a day / 300 this festival on every paid plan
- Own address
- Not on the free page — yourmandal.utsavmandal.com on every paid plan
- Verified badge
- Comes with every paid plan (it stays on your page even after the plan ends — see below)
- Explore listing
- Free pages are listed; paid pages are listed ahead of them
- “Made with utsavmandal” strip
- Shown on the free page; removed on every paid plan
- Custom domain
- Not on the free page; available on every paid plan while it is live
- Team members
- Up to 15 on every plan, free or paid
The extras, and who delivers them
The 1 month plan's perks are all built into checkout: they switch on automatically the moment we approve your payment. 6 months and 1 year add more, and our team delivers those by hand — some before approval (your payment is checked first), the rest after it.
- 1 month: Your mandal’s name as its address, for the whole plan; Verified badge; 60 photos and a bigger festival diary; Listed ahead of free pages on Explore; No “Made with utsavmandal” strip.
- 6 months adds: Your payment is checked first; Set up with you on WhatsApp, the same day.
- 1 year adds: Your invitation card designed for you; A festival helpline, answered first.
During the launch offer, every plan — including the 1-month plan — gets every one of these extras, shown at checkout as a “Launch-offer bonus”, yours for the whole plan. A plan bought during the offer keeps them for its whole term, even after the offer ends.
6. Paying and how we check
- Pay by UPI to the platform's own UPI ID, shown at checkout, or online when online payment is switched on.
- The name you pick is held for 24 hours while you pay and submit proof, then for 72 hours more while we check it.
- Payment proof is the 12-digit UPI reference number (UTR), a screenshot of the payment, or both — we need at least one of the two.
- A person on our team matches your proof to the money we received. This is usually done within a few hours, and always within 24 hours at most.
- If nothing matches, or the amount paid doesn't match the plan, we contact you on the account's email, or on WhatsApp if we have a number for your mandal, before approving anything — we never approve a payment we can't match. If that still isn't sorted out in time, the delivery policy says what happens next.
7. Renewal
- Nothing renews and nothing is charged automatically. Ever.
- We remind you by email 7 days and 1 day before your plan ends, and show a banner on your dashboard.
- Renewing the same plan adds time from your current end date — you never lose days you already paid for — and it re-covers every mandal that was on the plan.
- Switching to a different plan starts the new plan the day your current one ends. Only the mandal that pays moves to the new plan; the other mandals on your old plan keep it until it ends.
- An ended plan can be renewed at any time, and doing so switches your own address back on.
8. After the end date
When a plan ends, nothing is deleted:
- Your page moves back to its free link (utsavmandal.com/@your-link) automatically — no action needed from you.
- Your own address keeps working: it forwards visitors to your free page, and it stays reserved for your mandal, so nobody else can take it and renewing switches it straight back on.
- Your photos and diary entries all stay on the page. You just can't add more past the free limits (12 photos, 10 diary photos a day / 60 this festival) until you renew.
- Your Verified badge stays on your page — the plan ending doesn't remove it. (A refund does: see the refund policy.)
- Your custom domain stops working until you renew — it won't show your page while the plan is lapsed. Your free @ link keeps working throughout.
9. Refunds
Ask within 48 hours of your address going live (for a renewal, of the renewal’s approval) and we refund the full amount. The refund takes back what the payment bought:
- A refund of a plan takes back every mandal on it: they all return to free, on their free links (utsavmandal.com/@your-link).
- The address bought with the plan is released: its Verified badge is removed and the name becomes free for others to choose, unless we agree to let you keep it.
- The other mandals’ addresses stay reserved for them, as after a plan that ends.
- A renewal refund removes only the time it added: the plan goes back to the end date it had before, and the address stays.
- If the payment moved a mandal off another plan that is still running, the refund puts it back on that plan, as long as that plan has room for it.
- Refunds of one plan go newest first: a later renewal is refunded before the payment that started the plan.
There is no refund for unused days after that window, and if we ever stop a plan early ourselves, we refund you in proportion to the days left. The full rules — including when we refund in full even outside the 48-hour window — are in the refund and cancellation policy.
10. Payment screenshots and your data
A payment screenshot is stored privately and seen only by our administrators. We use it for one purpose only: matching your payment. We keep it as a payment record for 8 years, as Indian tax and accounting law requires, and delete it sooner on request where the law allows. Full detail is in the privacy policy.
11. If we change plans or prices
We may change what a plan costs, how long it runs or what it includes for new purchases. That doesn't change what you already bought: your plan keeps its price, its duration and its extras exactly as you paid for them, until its end date — except as our terms of use already allow: we can add, change or remove a feature going forward, or stop your plan before its end date for a reason that isn't a breach of the terms, in which case we refund you in proportion to the days left (see “Refunds” above).
12. Contact and grievances
Questions about a plan or a payment: write to support@myind.ai or message +91 72186 63309 on WhatsApp. If you're not satisfied with how we've handled something, use our grievance process, or see about & contact for everything else.