1. Who makes utsavmandal
utsavmandal.com is from the makers of pravesh.id and vedicboard.com.
utsavmandal.com is its own service with its own terms, and it is the one you are on now. The legal entity that operates it, its registered address and its grievance officer are listed below — they are what applies to anything you do here.
2. Business details
- Operated by
- Shantanu Bombatkar
- Registered address
- Pune, Maharashtra
- support@myind.ai
- +91 72186 63309 on WhatsApp
- Grievance officer
- Shantanu Bombatkar · support@myind.ai
3. When we reply
- WhatsApp: usually within a few hours during the festival (14 September 2026 to 25 September 2026), and within 1 working day at other times.
- Email: within 1 working day.
- Complaints and grievances: acknowledged within 24 hours and resolved within 15 days. See grievance redressal.
4. What to include
Your mandal’s link, and for a payment the payment reference or the 12-digit UTR. A screenshot helps. Write from the email address of your account when you want us to change something in it.
We will never ask for your password, a one-time code (OTP) or your UPI PIN. Anyone who does is not us.
5. Quick links
- A page that is fake, offensive or wrong: report a page.
- Refunds for an own address: refund and cancellation policy.
- A problem with a donation: donation disclaimer. Donations go to the mandal, so the mandal can help first.
- Seeing, correcting or deleting your data: privacy policy.